Seller Policy

1.     How to Sell On Buy Sell Swop Donate

Buy Sell Swop Donate (BSSD) is a market place where you can sell your products directly to buyers/consumers. Our marketplace is built on trust and transparency. We are committed to ensure that you and your buyers have a positive experience. Outlined hereunder are your rights as well as what is expected of you as a seller. The policy is part of our Terms of Use. By selling your products on Buy Sell Swop Donate, you are agreeing to this policy and our Terms of Use.

Buyers come here to purchase items that are of excellent quality yet cheaper than what they would normally find elsewhere.

If you are a seller, you agree that:

1.   You need to register online to sell your goods on

2.   Every pictured product listed on Buy Sell Swop Donate accurately resembles the product that the buyer will receive. Fake items are not allowed to be sold. 

3.   You are using your own and unedited photographs (listings must be of the item itself) - not stock photos, artistic renderings or photos used by other sellers or sites. 

4.   When you send photos to BSSD you confirm that you have all the necessary rights to those photos.

5.   BSSD may edit photos of animate life form to conceal facial features and certain body parts.

6.   All listing are available for purchase at a set price.

7.   Listings that do not make sales for 3 consecutive months will be removed by BSSD with prior notice and at no extra cost to you.

2.     What Can’t be Sold on Buy Sell Swop Donate

For a variety of reasons, we prohibit the sale of certain types of items on the BSSD platform. Some items present legal risks to BSSD; others are unsafe or harmful to our community of buyers and sellers, or inconsistent with our values.

The following types of items are not for trade on BSSD:

1.   Alcohol, tobacco and related products, drugs, drug Paraphernalia, and medical drugs

2.   Certain herbal substances, including substances used for recreational and medical purposes, regardless of their legality

3.   Regulated medical devices and pharmaceuticals

4.   Animal products and human remains

5.   Dangerous items: hazardous materials, recalled items, and weapons

6.   Hate items: Items that promote, support or glorify hatred

7.   Illegal items, items promoting illegal activity

8.   Pornography and mature content

9.   Violent items: Items that promote, support, or glorify violence

10.   Artificial hair, nails and all body related artificial cosmetic Items

11.   Automobile: Four wheel, two wheel and all other forms of transportation.

3.     Integrity and Transparency

By selling on BSSD, you agree that you will:

1.   Provide honest and accurate information about your business to BSSD

2.   Honour the BSSD policies

3.   Accurately present your items in the photos you provide to BSSD

4.   Respect the intellectual property of others

5.   Not engage in fee avoidance

6.   Not coordinate pricing with other sellers

7.   Communicate in a timely manner with BSSD about unavailable products

4.     Provide Great Customer Service

BSSD is committed to provide a high level of customer service, by selling on BSSD you agree to:

1.   Honour our Dispatch and Processing Times. The processing time is how much time is needed to get an order ready to dispatch. BSSD operates on a 3 day processing time.

2.   Ensure that products are available and ready for dispatch the next day after a buyer has concluded an order.

3.   Respond to messages in a timely manner.

In the event of the product being unavailable, you must notify BSSD via prompt message and cancel the transaction.

5.     Cancellations

1.   In the event of the product being out of stock (after the buyer has already ordered and you have failed to inform BSSD of its unavailability), you must notify BSSD via message and cancel the transaction.

2.   You will pay a cancellation fee to cancel a buyer’s order of an item which is unavailable/out of stock.

6.     Not as Described

An item is not as described if the buyer can demonstrate that it is significantly different from the listing description or your photos. The following are examples of not as described cases:

1.   The item received is a different colour, model, version, or size.

2.   The item has a different design or material.

3.   The seller failed to disclose that an item is damaged or missing parts.

4.   The buyer received the incorrect quantity of items (.e.g., the buyer purchased two items but only received one).

5.   The item was advertised as authentic but is not authentic.

6.   The condition of the item is misrepresented (e.g., the item is described as new but is used).

7.     Paying your BSSD Fees

BSSD will deduct all fees owed to it by you. Your account statement will be made available in the first week at the beginning of each month, and will detail all sales and fees activity of the previous month.

If you become a Seller on BSSD you agree to pay the fees listed below. All fees are inclusive of value-added tax (VAT).

1.   A monthly account service fee which is payable when you join BSSD.

2.   We understand that you may occasionally need to make some changes to your listings. You will pay a modification fee when you need to modify or remove a listing.

3.   In the event of an item being unavailable at the time of processing your buyers order you will pay a cancellation fee to cancel the order.

8.      Contact
If you have any questions contact us at